In the situation where you want to change the home address associated with the account, you only have to contact us via the Contact button or Live Chat with a detail of the situation, in which you confirm the home address associated with the account at this moment and the new home address.
It is necessary to attach a proof of address to the request. We can accept a utility bill, bank statement or a government letter issued within the last 3 months showing your name, address, date of issue and the logo of who issued the document in the same image.
Scanned, screenshots, photocopies or illegible documents are not accepted.